1. Introduction

Welcome to NodeByte's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how NodeByte LTD ("we", "our", or "us") handles your personal information when you visit our website at nodebyte.co.uk, use our services, or otherwise interact with us.

This policy applies to all personal information we process regardless of how we collect it. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect and process different types of personal information depending on how you interact with us:

2.1 Information You Provide to Us

Identity and Contact Data: Including your name, email address, phone number, company name, and job title when you contact us, create an account, or subscribe to our newsletter.
Payment Information: When you purchase our services, we may collect billing address and payment details (though we do not store complete payment card information).
Communications: Records of your correspondence with us, including emails, chat logs, and support tickets.

2.2 Information We Collect Automatically

Technical and Usage Data: IP address, browser type and version, operating system, device information, time zone setting, pages visited, time spent on pages, and other website usage statistics.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in our Cookie Policy.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Service Provision

• Providing, operating, and maintaining our website and services
• Processing and fulfilling your requests, orders, and transactions
• Managing your account and relationship with us

Communication

• Responding to your inquiries and support requests
• Sending important service notifications and updates
• Providing marketing communications (with your consent)

Improvement & Analysis

• Improving our website and services
• Analyzing usage patterns to enhance user experience
• Troubleshooting problems and testing new features

Security & Legal

• Protecting against unauthorized access
• Preventing fraud and abuse of our services
• Complying with legal obligations and enforcing our terms

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

5. Data Protection

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Encryption of personal data where appropriate
Regular testing and evaluation of the effectiveness of our security measures
Strict access controls to limit data access to authorized personnel only
Regular security assessments and vulnerability testing
Employee training on data protection practices and security protocols

6. Your Rights

Depending on your location and applicable data protection laws, you may have various rights regarding your personal information:

Access and Information

The right to be informed about how your personal data is used and to request access to the personal information we hold about you.

Correction and Completion

The right to request that we correct any incomplete or inaccurate personal information we hold about you.

Erasure

The right to request that we delete your personal information (sometimes called "the right to be forgotten").

Restrict Processing

The right to request that we restrict the processing of your personal information in certain circumstances.

Data Portability

The right to request the transfer of your personal information to you or to a third party in a structured, commonly used, machine-readable format.

Object to Processing

The right to object to the processing of your personal information where we are relying on a legitimate interest.

If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

7. International Transfers

We operate internationally and may transfer your personal information to our service providers and business partners in countries outside your country of residence. We implement appropriate safeguards to ensure your data is protected when transferred internationally, including executing standard contractual clauses approved by relevant data protection authorities.

8. Updates to this Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

We encourage you to periodically review this page for the latest information on our privacy practices. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email:[email protected]

Mail:Data Protection Officer
NodeByte LTD
20 Wenlock Road
London, UK
N1 7GU

Phone:+0 330 133 4561

For general inquiries or support: